Receiving a System-Generated PIN with SoftID


If your administrator has instructed you to receive a system-generated PIN:

  1. Clear all PIN entries from your SoftID by pressing the Clear button. The display will clear and a new tokencode will show.
  2. Initiate a login session. After you respond to the usual prompt for your login, the system will prompt you to enter a PASSCODE.
  3. Click Send. If you have entered the code incorrectly, the system will display the SecurID authentication prompt.
  4. Try authenticating again.
  5. Once you have entered a valid tokencode, the New PIN dialog box will display.
  6. Click the System Generated PIN button.
  7. A system-generated PIN is displayed for 10 seconds.
  8. Wait for the next tokencode, and then follow the instructions in SecurID Authentication.

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