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Cancelling CC

CC may be canceled after it has been requested. The method by which this is accomplished differs based on the type of agent the calling party uses.

When using a generic agent, the dialplan application CallRequestCancel is used to cancel CC. When using a native monitor, the method by which CC is cancelled depends on the protocol used. Likely, this will be done using a button on a phone.

Keep in mind that if CC is cancelled, it cannot be un-cancelled.



2010-10-19