Replacing an Expired Callsign Certificate
If one of your Callsign Certificates expired before you renewed it, you can request a replacement using the procedure below.
You can also use this procedure the obtain a replacement for a passphrase-protected Callsign Certificate whose passphrase you've forgotten.
These instructions assume that your Callsign Certificates reside in the folder C:\MyLoTWCertificates
(if you've stored them in a different folder, adjust the instructions accordingly).
1. |
Start TQSL; if you're not running the current version, you should upgrade
before proceeding. |
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2. |
Verify that the Callsign Certificate has expired by displaying its properties. |
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3. |
If the Callsign Certificate has indeed expired, or if it's passphrase-protected and you've forgotton the passphrase, delete it. |
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4. |
Select the Callsign Certificate menu's Request New Callsign Certificate Request... command. |
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5. |
The Request a New Callsign Certificate dialog will appear: |
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In this dialog, |
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5.a |
Specify the callsign, DXCC entity, begin date, and end date |
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5.a.1. |
Specify the callsign, without any portable identifiers |
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5.a.2. |
Select the DXCC entity associated with the callsign |
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5.a.3. |
Set the QSO begin date to the date of the first QSO made with the callsign |
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5.a.4. |
For an active callsign, leave the QSO end date blank; for an inactive callsign, set the QSO end date to the date of the last QSO you made with this callsign |
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5.a.5. |
Click the Next button |
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5.b |
Enter your name and address |
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5.b.1. |
For US callsigns, the mailing address you enter must match your address in the FCC database |
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5.b.2. |
Click the Next button |
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5.c |
Enter your email address. Then click the Next button |
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5.d |
You will be prompted to enter a passphrase |
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5.d.1. |
If you're using a shared computer, you should protect your Callsign Certificate by entering the same passphrase in both textboxes; you'll be asked to provide this passphrase each time you direct TQSL to digitally sign a log file. If you control access to the computer you're using, you can leave both textboxes empty, thereby avoiding the need to provide a passphrase each time you direct TQSL to digitally sign a log file. |
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5.d.2. |
Click the Next button |
| 5.e | If needed, TQSL will recommend the appropriate Callsign Certificate to validate your request: |
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| | Click on the recommended Callsign Certificate, and then click the Finish button |
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5.f |
If your computer has internet access, you will be asked if you want to upload this certificate request to LoTW; click the Yes button, and then select TQSL's Status Log tab to view results of the upload. If your computer does not have internet access, |
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5.f.1. |
you will be prompted to save a file whose name is the callsign and whose extension is .tq5 ; save this .tq5 file in the folder C:\MyLotWCertificates |
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5.f.2. |
this file will be referred to in these instructions as Callsign.tq5 |
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5.g |
Select the Callsign Certificates tab; an entry for your Callsign Certificate will be displayed with a pending icon: (because the certificate is not yet functional). |
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5.h |
If you did not upload the certificate request to LoTW in step 5.f, protect your pending Callsign Certificate, by directing TQSL to create a Backup File. |
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5.i |
You can terminate TQSL by selecting its File menu's Exit command (on OS X, by selecting the Application menu's Quit tqsl command). |
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6. |
If you did not upload the Callsign.tq5 file to LoTW in step 5.f, move it to a computer with internet access, and upload it to the ARRL via https://lotw.arrl.org/lotwuser/upload ; use the Browse or Choose File button on this web page to navigate to the folder into which you saved the Callsign.tq5 file, and then click the Upload File button. |
Make sure that your email address is correctly specified. Within 3 business days, you will receive an email message from the ARRL with your Callsign Certificate attached.
If you do not receive an email message bearing your Callsign Certificate after 3 business days, do not submit another Callsign Certificate request; instead, send an email message to LoTW-help@arrl.org inquiring about the delayed response.
When you receive the emaill message with your Callsign Certificate attached, follow these instructions using the same computer you used for steps 1-6 above.