NAME RT::Extension::AddAttachmentsFromTransactions - Add Attachments From Transactions DESCRIPTION With this plugin you can attach attachments from previous transactions to a reply or comment. INSTALLATION perl Makefile.PL make make install May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm If you are using RT 4.2 or greater, add this line: Plugin('RT::Extension::AddAttachmentsFromTransactions'); For RT 4.0, add this line: Set(@Plugins, qw(RT::Extension::AddAttachmentsFromTransactions)); or add RT::Extension::AddAttachmentsFromTransactions to your existing @Plugins line. Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj/* Restart your webserver AUTHOR Christian Loos LICENSE AND COPYRIGHT This software is Copyright (C) 2012-2015, Christian Loos. This is free software, licensed under: The GNU General Public License, Version 2, June 1991 SEE ALSO THANKS Thanks to BÁLINT Bekény for contributing the code from his implementation. Also Thanks to Best Practical Solutions who are working on this feature for RT 4.4 on the '4.4/attach-from-transactions' branch where I've borrowed some code for this extension.